Privacy Policy

1. Who We Are

Diabetes Wellness Foundation (DWF) Nigeria is a CAC-registered non-profit organisation (RC-8332770) operating at diabeteswellnessfoundation.org. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or programmes.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number — provided when you fill in a contact form, register for an event, or sign up for our newsletter.
• Programme information: Details you provide when enrolling in the GEMS Programme or applying to volunteer, including professional background and health-related context where relevant to programme delivery.
• Usage data: Anonymous data about how you use our website, collected via Google Analytics (GA4), including pages visited, time on site, and general location (country/region level).
• Communications: Records of any messages or emails you send to us.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the support or information you request
• Administer your enrolment in the GEMS Programme or volunteer application
• Send you our newsletter and programme updates (only if you have opted in)
• Improve our website and understand how visitors engage with our content
• Comply with our legal and regulatory obligations as a registered Nigerian non-profit

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers: Tools we use to operate our website and communications (e.g. Google Analytics, email platforms) — under strict confidentiality terms.
• Regulatory authorities: Where required by Nigerian law or regulatory obligations.

5. Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Programme participant records are retained for a minimum of 3 years to support programme evaluation and reporting.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to receiving marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies & Analytics

Our website uses Google Analytics (GA4) to collect anonymous usage data. This helps us understand how visitors use our site so we can improve it. No personally identifiable information is collected through GA4. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

8. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to our site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us